We have fulfilled all of the requirements of the NSW Government to be recognised as a COVID-safe business

(last updated Mon 1 February, 2021)

It’s no secret that the COVID-19 coronavirus has rocked the world as we know it. Many of you are probably wondering whether it’s safe to come in for appointments, and what we’re doing to mitigate the risk.

The notice at the bottom of this page – “COVID-19 | What are we doing to ameliorate the risk?” – was posted as soon as the pandemic hit in early 2020. Nothing on this notice has changed.

The bullet points below are in addition to those listed in the notice and are updated regularly as things change.

From Feb 2021:

  • Classes are back! We can’t wait to welcome class members back for Pilates & Functional Stability from Tues 2 Feb. We’ll start with keeping classes limited to 6 people, but assuming the current Covid situation remains under control we’ll look to increase numbers over the coming weeks. Stay tuned for more details. EDIT: Mon 15 Feb | Classes are now increased to a capacity of 8 participants plus the instructor, in line with recent easing of restrictions in NSW
  • Face masks are not mandatory in our clinic, however if you wish to wear one you are most welcome (and indeed encouraged) to do so. If you would like your practitioner or any of our other staff to wear a mask as well, please don’t hesitate to ask. We won’t wear them as a routine, but we have plenty on hand and are happy to wear one to keep you safe and comfortable.

Other news from previous updates, still currently applicable:

  • Chiro & Physio services continue to operate as normal, as they have throughout the whole time.
  • Massage is running as normal. At the start of the pandemic outbreak we decided to temporarily suspend our remedial massage service. However, in line with ongoing recommendations and a decrease in new cases at the time, we started this service back up again in June.
  • Our studio is back open with a maximum of 6 people per class plus an instructor, in keeping in line with the 4 square metre rule and being able to keep 1.5m distancing. We’re still delivering online Pilates & Functional Stability classes via Zoom video conferencing, and we launched ‘Pinnacle Digital‘ in May. This provides online access to stream or download a range of classes.
  • We’ve introduced ‘telehealth’ appointments – ie. appointments via video link so you can discuss your condition, talk through recommendations with a therapist and review exercises etc. This will be most useful for those undergoing physio treatment, particularly in the rehab & exercise phase of your care
  • We’ve introduced a videolink workstation ergonomic setup appointment type, for those of you who want one of our expert practitioners to assess your computer setup and get it set correctly for you (particularly useful if you’re working from home during this time)
  • We’re continuing to keep patients spaced out in the appointment book so there’s less face-to-face contact time with other people at the clinic

Below is the notice we put out at the beginning of the COVID-19 pandemic, which still stands today.

The advice seems to be changing on a daily basis, but for now we’re open and it’s business as usual!

Keep checking back for updates as they come in, but until then we look forward to seeing you here and continuing to look after you!